Are you wondering how to apply for a job at HomeChoice ? If you have an awesome work ethic, a desire to make an unlimited amount of money and a skin thick enough to make cold calls then now is your chance to apply to work at HomeChoice.
Job Description
Manage the customer journey account opening and order processing
Ensure Customers are greeted on entry. Ensure that her immediate need is ascertained
Ensure products are visually displayed as in that of the catalogue
NTF customers are to be encouraged / incentivized to open an account
Ensure pricing is correct on product and ascertain customers ATB
Provide customer assistance with regards to instalment payments, query resolution, order processing and goods returned
Ensure that the customer services and support service level agreements are in place and are achieved
Ensure a professional, polite, and efficient service is offered by acting as an ambassador
Ensure customers are assisted at self -help kiosks
Facilitate daily administration duties aligned to customer service, vetting, order and query resolution
Ensure you meet business objectives whilst maintaining a high level of customer satisfaction when marketing and creating Showroom awareness
If you are looking to really build an income and have a passion for making an unlimited amount of money, can handle the pressure of multi-tasking and can deal with conflict well, then this is the job for you.
Put yourself in a position to build your own future, on your own terms, working the hours you want. Take control of your income.
If you are looking for something where you can be your own boss, then look no further.
Job Requirements
Grade 12 / Matric or Equivalent Experience & Skills
1 year (minimum) Customer service experience.
1-year (minimum) FreshDesk/FreshChat 1 year (minimum) sales experience.
Effective communication skills (verbal and written) Experience in Financial Services/Insurance sector Clear credit and criminal record
Must be computer literate (email, internet, word and excel)
Excellent telephone etiquette and business writing skills Attributes & Behaviours
Customer focused / centric attitude
Performance-driven and results-orientated with a relentless drive to succeed
A strong can-do attitude and an energetic positive approach
Understanding of financial transactions
Exceptional attention to detail with a thorough approach to work
Excellent listening and interpersonal communication